Here’s Smart Social Media Management

Saw this today and was really pleased to see a company the size of Home Depot working hard to manage their Twitter account.

The Home Depot twitter account is self described as “Hey, this is Kelly and Blake on our social media team, joined by Jon and team from @HomeDepot_Care. Tell us about the project you’re working on!”  A look thru the account appears that 99% of the content are today’s sales and suggestions on home improvement projects.

But today, faced with a satirical tweet from the very funny, usually ‘offensive’ comedian and Mitt Romney nemesis Rob Delaney (@robdelaney), Home Depot replied with a swift backhand serve that deserves to be applauded.








Nine times out of ten, a company flat out ignores the original post… But not only did they reply, they did so with a big dose of humor and were rewarded for it with Rob’s retweet to his 543,000+ followers.  (side note, in comparison, Home Depot has 89,200 followers)

By the way, I’m a big fan of Rob and his twitter account.  If you’re not following it, you should, albeit with the warning he can be a bit of a potty mouth.

I Call Red Flag on Superbowl Ticket Story

Jason Elia is telling a story that is hard to believe. (and for the record, I am prepared for this to be a hoax)

He’s a television writer in Nashville with an engagement ring and pair of tickets to this Sunday’s Super Bowl worth $8,000.

He also has been diagnosed with bladder cancer.

He had a girlfriend, who he only identified by her Twitter handle, who he claims dumped him after he was told of his cancer.  Claiming that she couldn’t handle the stress of having a boyfriend with cancer, she left him, but she insisted that he still give her the Super Bowl tickets because she was the originally intended recipient.

Here’s where things get a little “red flaggy”.

Elia called a radio show, told his story, and then decided to give away the tickets in a revenge move to whoever could help him gather the largest amount of Twitter followers.  He was going to announce a winner during the Pro Bowl, but the story has begun to receive national attention so he decided to delay the announcement.

He only gave the twitter handle Sokhon Sen, and that does lead to an actual person with that name.  She claims that she has only met Elia once, has no idea about Super Bowl tickets and is not happy that she is being dragged through all of this.  Elia is claiming that he is referring to an ex, and not this Miss Sen.  But the Mail Online claims to have seen an email exchange between to the two of them where Elia doesn’t deny making up the story or the fact that he was talking about her.

I hope all of this is true and factual.  It’s a great story, but remember, he’s a writer who “splits time between Nashville and LA” and there just is something about this story that doesn’t quite add up.

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